PVC Card Printer FAQ

How is your after-sales service guaranteed? After receiving our equipment, you only need to unpack the box and check whether the number of accessories is in place, and then call us, we have specialized technicians to guide the installation until use; the hardware warranty is one year (excluding the print head and ink circuit system), If there is a failure during use, please solve it remotely; if it can't be solved, send it back to our factory for repair (the freight and accessories are at your own expense); the performance of this machine is very stable, and its after-sales repair ratio is 0.1%

What should I do if I have questions while using your printer? We provide video tutorials for the software and offer remote help services

Does Epson printers compatible with your solution require additional modifications? No modification is required; using the CD-ROM printing function that comes with Epson printers, our matching trays can fit exactly with the printer module.

now I have an Epson printer that works with your solution, what else equipment do I need? Just purchase our matching tray and professional card design software.

How long does it take to print a white card? Prints a tray in about 30 seconds (depending on the selected print settings)

Can the printer use continuous ink supply? Yes, our printer comes with a continuous ink supply system, no need to buy additional ink cartridges, and only need to fill the ink later.

Can your printer automatically print on both sides? No, only double-sided printing can be done manually, 50 trays can be placed at one time, and manual reverse printing can be done after printing

What size can be printed for printer? Can print PVC ID cards and CD/DVD discs, the card size is: 86*54mm 70*100mm 80*110mm 80*120mm 145*102mm

What consumables are included in the PVC card printer?  The black PVC card printer come with 230pcs pvc card, 50pcs trays and 100ml each color ink inside of boxThe white card printer come with 86*54mm, 70*100mm, 80*120mm card each size 20pcs, 10pcs tray each size and 100ml each color ink inside of box.

Can you tell me the advantages of the two card printers? 1. Black card printer is economical and low printing cost, 2.The printing effect is very clear.5760*1440dpi3.Not only can print PVC cards, but also CD and DVD.This white card printer is an upgraded model.1. Its packaging size is smaller, saving freight.2. High-precision printing, 5760*2880dpi3. Improve the leakage problem. The printing range is accurate and there is no white border. The special tray design avoids unnecessary waste and waste due to ink stains/dirt on the card after printing.4. Except PS/CDR can be used. Comes with dedicated card editing software (dongle) to edit the information on the card surface.5. Compared with the old machine, the noise of card input and printing is much reduced.6. Metal shell, more high-end and durable7. Multiple sizes for printing. (86*54mm, 70*100mm, 80*120mm)8. Compared with the old model, the printing speed is 8 seconds longer for one card