How is your after-sales service guaranteed?

Q: How is your after-sales service guaranteed?

How is your after-sales service guaranteed? After receiving our equipment, you only need to unpack the box and check whether the number of accessories is in place, and then call us, we have specialized technicians to guide the installation until use; the hardware warranty is one year (excluding the print head and ink circuit system), If there is a failure during use, please solve it remotely; if it can't be solved, send it back to our factory for repair (the freight and accessories are at your own expense); the performance of this machine is very stable, and its after-sales repair ratio is 0.1%

Question

Accepted Answer

How is your after-sales service guaranteed?

After receiving our equipment, you only need to unpack the box and check whether the number of accessories is in place, and then call us, we have specialized technicians to guide the installation until use; the hardware warranty is one year (excluding the print head and ink circuit system), If there is a failure during use, please solve it remotely; if it can't be solved, send it back to our factory for repair (the freight and accessories are at your own expense); the performance of this machine is very stable, and its after-sales repair ratio is 0.1%